FAQ's
Q: What is NAID® Certification?
A: NAID® (National Association for Information Destruction) is the international trade association for companies providing confidential information destruction services.
Certification is a voluntary program where a service provider allows a Certified Protection Professional (CPP) contracted by NAID to conduct a comprehensive audit of the service providers operation.
*The Annual Audit verified that the service provider complies with the standards for..

Employee Clearance: drug screening, employment history, criminal background

Access Control: assured security of removal, facility security, monitored alarms, video monitoring

The Destruction Process: destruction timeframe, and disposal of destroyed materials

Secure Processing: verifies compliance with the service provider's written policies and procedures

There are over 20 key elements verified with each audit.

NAID® Certified service providers are subject to unscheduled random audits. Unannounced Audits are conducted by a trained CPP at the secure destruction facility and in the field.

*NAID® Certification Brochure 2006

Q: Why use a shredding service instead of using your own shredder?
A: There are a number of factors that must be considered before deciding to shred documents in-house or to use a shredding company. These include:
  • the investment that you will need to make in equipment to shred
  • the sensitivity of the information (employees should not have access to certain information)
  • who in your organization will be responsible for shredding and/or monitoring compliance with an internal program
  • the value of those who will spend time shredding
Notable benefits of hiring CSC: enhanced security, consistent and reliable shredding practices and verified compliance with information protection regulations. In addition,, our service will cost you less than shredding in-house. Plus your employees can focus on their primary responsibilities.

Q: What happens to the end product?
A: Shredded material is baled prior to shipment to a pulp mill.

Q: Why not just recycle?
A: CSC recycles everything possible after it is destroyed. We have relationships with mills for recycling plastics, metal and paper. Recycling alone does not establish the necessary security requirements of information destruction such as: 1) How it was destroyed? 2) Where it was destroyed? 3) Who destroyed it? 4) When it was destroyed? 5) Legal chain of custody. 6) Fiduciary obligations.

Q: Is a certificate of destruction issued?
A: Yes. A certificate of destruction certifying the date your materials were destroyed is provided with all of our services.

Q: What other cities do you service besides Peoria and Central Illinois?
A: In addition to Central Illinois we also service the following areas: Bloomington, Champaign, Danville, Decatur, East Peoria, Galesburg, LaSalle/Peru, Moline, Morton, Quad Cities, Quincy, Rock Island, and Springfield.

Q: What if I only need shredding once or on an annual basis?
A: Service frequency is based on your need.

Q: Can I watch my materials being destroyed?
A: Witnessed shredding is arranged by appointment.

Q: What residential services do you offer?
A: Confidential Security Corporation provides information destruction services for residential clients, in addition to our commercial customers. We can schedule a pickup at your home or storage unit, or you can bring your materials to our facility.
When you drop your materials off, you have the option of staying to watch the destruction in our state-of-the-art shredding system.

Service Information
  • Open Monday - Friday 6:30am - 3:00pm
  • Shredding charges are calculated by weight
  • Cash, checks, MasterCard, and Visa are accepted
  • Removal of binders, staples, paper clips, etc. is not necessary
  • Destruction same day or within 24 hours